Whether you're looking for intensive rehabilitation to help you recover after surgery, an accident, cardiac event or stroke or are seeking longer-term, skilled nursing care, our dedicated team offers a wide continuum of healthcare services that balance the celebration of life with compassionate care. We understand that finding a center that meets your personal needs is extremely important and feeling comfortable and safe in a healing environment is the best way to recover. At our center, we believe in helping people live better by providing quality care with dignity and respect, while enhancing the lives of each individual. We encourage you to contact us with any questions you may have related to the services listed below.
We understand a transition into a nursing center can be unsettling, whether coming from an acute-care setting or the community, and strive to make it as smooth as possible. Through our Welcome Program and Caring Partners, our team provides assistance with immediate needs upon entering the center including assistance with admission paperwork, a tour of the center and an introduction of department leaders and other center staff. A welcome gift is also provided to encourage ease and relaxation and your Caring Partner provides regular visits to answer any questions and discuss your preferences or needs.
To help instill confidence that health and well-being will be maintained after discharge from our center, our Extend to Home program provides a home wellness plan that includes regular follow-up with patients to assist in a smooth transition home and/or offer additional assistance after discharge. During a patient's stay, therapists provide training and tips on how to continue the rehabilitation and strengthening process at home and nurses give instruction on how to successfully manage any ongoing medical needs. Our staff also educates patients on community resources, as well as other safety considerations.
Focusing on culture change and customer satisfaction, this newly designed service model provides attractive meals, delivered by courteous staff in a pleasant dining environment. Encouraging resident choice, Be Our Guest strives to provide a positive and enjoyable experience for each individual, regardless of their health condition or physical limitations – helping to improve nutritional intake and clinical outcomes. As part of this program, our staff offers personal choices as to the time and location of meals, as well as catering to the individual food preferences of each resident, offering additional menu selections and a café menu that features "favorite" items.
Awarded this honor in 2011, our culinary team has received specialized training in providing customer service during the dining experience. Focused on providing a pleasant experience for each guest, this program focuses on improving both satisfaction and nutritional intake.